FAQs

You can find out full details on how to apply on our exhibitor information page. This includes relevant dates and our top tips.

You can use our contact form here. We're also on Facebook and have a chat function embedded on our website. You can message us on Instagram too. We try to respond to all queries within 24 hours.

Buxton Wool Gathering is a two-day festival dedicated to wool, yarn, fibres, and related crafts. We're based at Buxton Pavilion Gardens in the Peak District and run every year in May. Our about us page explains more.

You can view our Exhibitors list, where we introduce each exhibitor and link to where you can find them online.

All exhibitors will accept cash payments and most accept card payments too. If you want to confirm with a particular exhibitor, you can get in touch with them using the contact details we have listed for them. There is no ATM at the venue but there are plenty in Buxton town centre, which is only a short walk away.

You can view full details of our Covid-19 precautions here.

Buxton Wool Gathering is organised by Wool Gatherings Ltd. We're registered in England and our company number is 14112793.

When you book a ticket, we send email confirmation to you. Attached to that email there will be a PDF with a QR code, and we scan that on the day when you enter. You can print that out or show it to us on your phone. However, if you have any issues we can look you up by name. We don't send out tickets by post.

Tickets are on sale here on our website through Paypal. We don't charge a booking fee. Once you've booked your ticket, you'll receive an email containing a QR code, and you show that to us on the day. We no longer sell tickets on the door, but tickets will be available online until 3pm on the second day of the event.

Tickets are £5.00 for an adult for a single day, or £8.00 for the weekend. We don't charge a booking fee. Children under 16 do not need to pay, but do need to be accompanied by an adult. You'll be provided with a wristband which will allow you to come and go as you need without having to pay again.  

We no longer sell tickets on the door. This means you need to book your tickets online. These will be available until 3pm on the second day of the event. We don't charge you a booking fee.

If you've booked a ticket but can no longer attend, you can request a refund for your ticket for up to seven days before the event. Let us know through our contact form and we'll cancel your ticket and issue a refund to your Paypal account. If there is less than a week to go, we are unable to provide a refund.

If Buxton Wool Gathering is cancelled, we will automatically issue a refund to all tickets that have already been booked. We did this for the 2020 event which could not go ahead due to the lockdown that was in place.

If you are accompanying a ticket holder as their carer, you don't need to pay for a ticket of your own. Just let us know when you enter.

The ticket price covers entry into Buxton Wool Gathering, and we give you a wristband that lets you re-enter the event as often as you want. We also give you an exhibitor guide which includes a venue map and details of all the exhibitors.

When you book a day ticket we don't ask you to select the day you're attending. This means you can come on either day. When we scan your entry ticket, we provide you with a colour-coded wristband which lets us know which day you have checked in for. You won't be allowed entry if your wristband is not the correct colour for that day. If you want to come on both days, you can purchase a weekend ticket instead.

You can park at the on site Pay-and-Display car park. This costs approximately £5 for the day, although it is free for blue badge holders. Further parking can be found throughout Buxton, also on a Pay-and-Display basis. High Peak Borough Council have more information.

Buxton Pavilion Gardens are a beautiful Victorian jewel in the heart of the town, encompassing parkland and a series of venues including Buxton Opera House. Buxton Wool Gathering will be held in the Octagon Room. Originally a concert hall, this Grade II listed building is one of the largest eight-sided rooms in Europe. The venue offers wheelchair access to the Octagon Room as well as disabled parking bays, with disabled toilets accessed by Radar key. Food and drink will be available from the café, restaurant, and coffee shop on site. Please note there is no cash machine on site. However, there are cash machines in Buxton town centre for you to use. If you have any questions please contact the venue directly and they'll be happy to help.

Assistance dogs are welcome in Buxton Pavilion Gardens and you can bring them into Buxton Wool Gathering. Other dogs are not allowed inside, but there is plenty of space to walk them on the surrounding land. Your entry wristband will allow you to come and go, if you need to go outside to attend to your dog. We understand this is disappointing but we do need to enforce this policy for the safety of dogs and humans alike.

Food and drink is available from the café, restaurant, and coffee shop on site. There are also plenty of places to eat in Buxton town centre, which is only a short walk away.

The venue offers wheelchair access to the Octagon Room which is all on one level, except for the stage area which has steps up to it. The Pavilion Gardens have disabled parking bays, and disabled toilets which can be opened with a Radar key. If you have any questions about any of this please contact the venue directly and they'll be happy to help. Their website contains more information.

There are no ATMs at Buxton Pavilion Gardens. There are plenty in the centre of Buxton which is only a short walk away from the venue. Most exhibitors will accept card payments but if you want to check ahead of time you can get in touch with them.

There is plenty of seating inside and out at the Pavilion Gardens! Fingers crossed with good weather you'll be able to sit outside and enjoy the gardens themselves. However if not, you'll be able to find somewhere inside the venue to take a rest if you need one.